The Leesa Original Mattress is known for providing a solid balance of comfort and support. However, to keep your warranty intact, there are a few simple steps to follow. You’ll want to be mindful of how you handle your mattress. A little extra care goes a long way in preventing any damage or wear. The better you treat your mattress, the longer it lasts, and the more peace of mind you have.

By following these straightforward tips, you can keep your Leesa Original Mattress in top shape while protecting your warranty. It’s all about simple steps that help in the long run. With just a bit of attention, you can enjoy your mattress for years without any worries.

Leesa shows they value Leesa Original Mattress complaints and real user experiences, which is why following the manufacturer’s guidelines is crucial.

Key Takeaways

  • Use a firm and flat foundation to protect your Leesa Original Mattress and keep the warranty valid for years to come.
  • Stay within the 100-night trial window and complete Leesa’s return process to make sure the warranty remains intact.
  • Rotate the mattress instead of flipping it. Leesa designs its mattresses for one-sided use, so rotate every 3 to 6 months to maintain even wear and consistent comfort.
  • A waterproof mattress protector is essential. It prevents stains, dust, and moisture from reaching the surface, which helps preserve the mattress and the warranty.
  • The warranty only applies to the original buyer. Keep your receipt, avoid unauthorized repairs, and maintain cleanliness to stay protected.
Leesa Original Mattress
AUTHOR

Mattress Advisory

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Mattress Education

POSTED ON

May 12, 2025

Listen to our Podcast: How to Avoid Voiding a Leesa Original Mattress’ Warranty

Use Proper Bed Support

The surface you place your mattress on affects how it feels. A firm, flat, and sturdy foundation ensures the mattress performs as intended, giving you the best possible sleep experience. Leesa offers a foundation that’s easy to assemble and perfectly designed to support our mattresses. Not only does it provide solid support, but it also complements the aesthetic of your bed, creating a cohesive and stylish setup.

If you choose not to use their foundation, a solid base is a great alternative. Consider a solid platform, a box foundation, or a bunkie board on a traditional box spring. These options will give your mattress the support it needs.

If slats are your preference, ensure they’re flat, solid, and spaced evenly. This ensures your mattress performs well and remains in place. A Leesa base is ideal, but any base with these characteristics will work just as effectively.

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Leesa Original Mattress

A universally comfortable mattress that provides gentle pressure relief from the three layers.
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Leesa Original Mattress

A universally comfortable mattress that provides gentle pressure relief from the three layers.
Check Price

Follow the Return Procedure and Conditions

Sometimes things don’t work out, and you may have second thoughts about your Leesa Original Mattress purchase. If that happens, Leesa makes the return process as simple and stress-free as possible. Your comfort matters most, and Leesa wants you to be completely happy with what you’ve chosen.

If you’re within the 31 to 100 day period for mattresses or the 30-day window for accessories, contact their Comfort Crew at 1-844-33-LEESA or email support@leesa.com. They’ll guide you through the return process and help you every step of the way.

What to expect in a Leesa Original Mattress’ trial period and what to expect when returning it are both part of ensuring you make the right decision for your comfort. It’s great when returned items go to a good cause. If possible, donate your product to a local charity like Goodwill or the Salvation Army. After dropping it off, just send a photo of the donation receipt to get your refund.

If donating isn’t an option, the Comfort Crew will provide clear instructions on how to return your item. Keep in mind, adjustable bases can’t be returned once opened, but for everything else, assistance is available within their eligible timeframes.

Trial Period

Leesa offers a generous 100-night trial period for their mattresses, giving you plenty of time to see if it’s the right fit for your sleep needs. However, keep in mind that returning the mattress too early could void the warranty. To avoid this, sleep on the mattress for at least 30 nights before making a decision. This adjustment period helps your body get used to the mattress, which may feel different during the first few weeks.

If you choose to return it, follow the return policy carefully. Only two mattresses per household are eligible for the trial, so be mindful of that when deciding. Initiating the return after the 30-night mark ensures you’re within the boundaries of the warranty and trial period, keeping everything intact.

Take your time to properly adjust to your mattress to avoid voiding the warranty. Consider the trial period as an opportunity to get comfortable and ensure the mattress works for you before making any final decisions. This way, you’ll have peace of mind knowing your warranty remains valid.

As you consider the trial period, you’ll learn how safe the Leesa Original Mattress is and whether it suits your needs in terms of comfort and safety. Take time to adjust to the mattress before deciding to avoid voiding the warranty. Use the trial period to ensure it works for you, so you can make an informed decision and keep your warranty intact.

 Leesa Original Mattress

Credits: Leesa

Rotating and Flipping

Rotating your Leesa Original Mattress mattress helps spread out wear evenly. This is especially important if you share the bed with a partner or have pets that jump on and off. Even if you sleep alone and prefer one side, rotating it every 3 to 6 months keeps things balanced. You don’t need to flip your Leesa Original Mattress, though. Unlike traditional mattresses that require flipping to keep them in good shape, Leesa’s design is made to stay in place. The layers are arranged for optimal comfort and support, so flipping could disrupt that perfect setup.

Leesa mattresses come with layers designed to improve sleep quality, and flipping would mess with that. Keeping it as it is lets you enjoy the benefits of the foam layers and ensures everything works as it should. Just set it up, and you’re good to go.

Leesa Original Mattress lasts for years without losing shape. The materials and craftsmanship are top-notch, so you won’t have to worry about durability. Just rotate your mattress occasionally, and you’ll enjoy a long-lasting, comfortable bed.

Always Use a Mattress Protector

Spills are inevitable, and stains can quickly void your warranty. If your Leesa Original Mattress shows signs of water damage or soiling, Leesa may deny your claim. It’s not worth risking it.

Investing in the Leesa Waterproof Mattress Protector is a wise move. It keeps moisture, dust, and allergens away, helping your bed stay clean and comfortable. It’s also breathable, which adds another layer of comfort while you sleep. A protector also keeps your mattress feeling fresher for longer. It provides an extra cushion, improving sleep quality, especially for those sensitive to dust or allergens.

To make your mattress last, keeping it clean and protected is essential. The Leesa Waterproof Mattress Protector ensures both longevity and peace of mind. It’s an easy step that helps preserve your warranty for years.

Leesa Waterproof Mattress Protector

Credits: Leesa

Avoid Unauthorized Modifications

It’s important to stick with authorized help. If you fix the Leesa Original Mattress yourself or hire someone who isn’t approved, you risk voiding the warranty completely. Some lose coverage just from a single unauthorized repair. A small change might seem harmless, but replacing parts on your own breaks the terms. Once that happens, you’re on your own if anything else goes wrong. It’s not worth the risk or added cost later.

Contact Leesa directly if something feels off. Their team gives clear steps and can walk you through a claim if needed. That approach saves time and keeps the warranty intact.

Shortcuts may feel like the quicker option, but they often lead to bigger problems. Reaching out to support before doing anything helps you avoid costly mistakes. One call early on spares you the stress down the line. It also keeps your warranty safe, so you’re covered if something else comes up.

Retain Proof of Purchase

You’re covered as long as you are the original owner of the Leesa Original Mattress. That means you bought it directly from Leesa or through an authorized retailer. Hold onto your receipt because it serves as your proof. This is a limited lifetime warranty, which simply means you stay protected for as long as you own the mattress. Once you give it away or resell it, the warranty ends. The coverage follows you, not the product.

It helps that Leesa explains all of this clearly upfront, so there’s no confusion about who qualifies. Still, it’s important to remember that the warranty stays with the original buyer only. That feels reasonable, though it’s something to keep in mind.

If you like having your documents in order, take a quick photo of the receipt and store it somewhere safe. You might need it in case something comes up later. It’s a small step that saves you stress down the line.

Maintain the Mattress in Good Condition

Leesa Original Mattress’ limited lifetime warranty doesn’t cover damage from things like burns, tears, stains, or liquid spills. So, if you happen to accidentally spill something or get a tear, the warranty won’t protect you. It’s always a good idea to be cautious about what goes near your mattress. If you’re dealing with stains or odors, it’s best to deodorize your mattress before cleaning. Using products like baking soda, vinegar, or even commercial odor removers can help lift unwanted smells. It’s an easy first step before you get into the deeper cleaning process.

Vacuuming is a must to remove dust and dirt. Use your vacuum’s upholstery attachment and crevice tool to really get into the edges and surface. This will help keep things fresh and prevent allergens from building up over time.

When cleaning stains, be careful with homemade solutions like ammonia. Test them in an inconspicuous spot before applying them to the whole mattress. And remember to flip your mattress to clean both sides – it’ll make sure every inch is fresh and ready for your next night’s sleep.

Leesa Original Mattress

Credits: Leesa

Understand the Warranty Terms

If you’re considering the Leesa Original Mattress, it’s good to know that the warranty covers more than just the mattress itself. It includes the cover as well, but you’ll need to ensure it sits on a proper base for the warranty to apply. Using an unsupportive foundation could void your coverage.

The warranty applies only to the original buyer, so make sure you’re the one who purchased the mattress from Leesa or an authorized retailer. Keep your receipt handy as proof of purchase. This will be important if you need to file a claim later. For the first 10 years, Leesa covers repairs or replacements at no additional cost. After that, they offer prorated coverage, starting at 50% of the current retail price if you need a replacement. It’s not free after 10 years, but considering how long a mattress can last, it’s still a fair deal.

Leesa covers defects like deep indentations or cracks in the foam, as long as the mattress is on a solid base. They won’t cover normal wear, spills, or damage from unauthorized sellers. Also, removing the mattress cover will void your warranty, so check in with them first if you have any doubts.

Leesa
Check Price

Leesa Original Mattress

A universally comfortable mattress that provides gentle pressure relief from the three layers.
Check Price

Leesa Original Mattress

A universally comfortable mattress that provides gentle pressure relief from the three layers.
Check Price

Final Thoughts

Taking care of your Leesa Original Mattress isn’t just about comfort. It’s about ensuring it lasts and continues to provide that comfort over time. By using the right base, keeping it clean, and saving your proof of purchase, you ensure the warranty remains valid.

A little effort now saves you from frustration later. Proper maintenance not only protects your mattress but also guarantees your peace of mind knowing that the warranty is in place. It’s easy to overlook the base or cleaning routine, but those details are crucial in keeping your mattress in great condition. Taking care of them now helps you rest easy, knowing your mattress is well protected.

So, take those simple steps and sleep soundly, knowing you’ve done everything to care for your Leesa mattress. With just a little attention, it’ll continue to offer the comfort you love for years.

Frequently Asked Questions

Yes, removing the cover from your Leesa Original Mattress will void the warranty. Make sure to keep the cover intact to ensure your warranty remains valid.

No, using a box spring with your Leesa Original Mattress will void the warranty. Leesa mattresses are designed to be used with compatible bed bases, not box springs.

To keep the warranty valid, always use a proper foundation, avoid removing the mattress cover, prevent physical damage, and don’t transfer ownership. These actions will help you avoid voiding your warranty.

Yes, transferring ownership will void the warranty. The warranty is only valid for the original purchaser and cannot be transferred to others.

Yes, using an incorrect bed base or frame, such as one with slats greater than 5.5 inches apart, will void the warranty. Make sure to use a bed frame or foundation with the correct spacing to ensure proper mattress support.

Yes, the warranty does not cover natural softening of the foam or slight changes in firmness over time. This is considered normal wear and does not affect the mattress’s performance.

Any physical damage, including burns, tears, stains, or liquid damage, will void the warranty. To maintain the warranty, avoid any such damages and ensure the mattress stays clean and undamaged.

No, a bed frame with slats more than 5.5 inches apart is not suitable for Leesa mattresses and will void the warranty. Use a supportive bed base with proper slat spacing to avoid any issues.

No, the warranty does not cover comfort preferences, as these are subjective. You can return the mattress during the 100-night trial period if it doesn’t meet your comfort needs.

No, the warranty is voided if the mattress is used outside of the U.S. or Canada. Ensure your mattress is kept within these regions to maintain warranty coverage.

Published On: May 12th, 2025|Last Updated: May 12th, 2025|Categories: Mattress Education|12.3 min read|Views: 63|

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