When you choose a Bear Original mattress, you’re investing in more than just a high-quality sleep surface—you’re securing the peace of mind that comes with a warranty designed to safeguard your comfort. However, it’s important to note that certain actions can void this valuable protection.
This guide will help you understand the simple steps needed to maintain your warranty and enjoy a long-lasting, worry-free sleep experience. By following care instructions, using the right foundation, and handling your mattress with care, you can ensure its durability and performance remain intact.
Taking these precautions not only protects your investment but also maximizes the benefits of Bear’s thoughtful design. With the right approach, you’ll enjoy years of comfortable, rejuvenating sleep, supported by a warranty that has your back. Let’s explore how to keep your Bear Original mattress and its warranty in perfect shape!
Key Takeaways
- The Bear Original mattress warranty is exclusively for the original purchaser and becomes void if the mattress is transferred to another person.
- Using an improper foundation, such as an unsupported box spring or a weak base, can cause sagging or structural damage, which not only impacts your sleep quality but also voids the warranty.
- Maintaining a clean and stain-free mattress is essential, as unsanitary conditions like stains or mold can void the warranty. Utilizing a waterproof mattress protector is recommended.
- Normal wear and tear, including softening of the foam or minor body impressions less than 1.5 inches deep, are not covered under the warranty.
- Physical abuse or improper handling, such as bending or folding the mattress excessively, using it without proper support, or storing it in damp or infested locations, can lead to denied warranty claims.

Listen to our Podcast: How to Avoid Voiding a Bear Original Mattress’ Warranty
Understand Who Is Covered
The warranty for the Bear Original mattress is specifically designed for the original purchaser. If you bought your mattress directly from Bear or an authorized retailer, you’re covered. However, transferring ownership—such as selling or gifting the mattress—will void the warranty, as it’s non-transferable.
When returning your Bear Original mattress or filing a warranty claim, keeping your proof of purchase is crucial. This documentation helps streamline the process and ensures your claim is valid. Additionally, addressing user complaints is part of Bear’s commitment to excellent service, but it’s essential to follow all care and usage guidelines to maintain eligibility.
By understanding these details, you can make the most of your warranty and enjoy worry-free sleep. Taking care of your mattress and keeping accurate records will ensure you’re protected for years to come. Rest easy knowing Bear has you covered!
Bear Original
Bear Original
Use the Right Foundation or Base
Protecting your Bear Original mattress—and its warranty—starts with using the right foundation. Always place your mattress on a firm, rigid, non-flexible surface to ensure proper support and longevity. An improper foundation, such as an unsupported box spring or a weak base, can cause sagging or structural damage, which not only impacts your sleep quality but also voids the warranty.
To avoid these issues, ensure your bed frame provides ample center support to handle the combined weight of the mattress and its users. This simple step helps maintain the mattress’s shape and performance over time.
By choosing a solid foundation, you’re not just safeguarding your investment—you’re also enhancing the comfort and durability of your mattress. Following these guidelines ensures a worry-free sleep experience and keeps your Bear Original warranty fully intact for years to come.
Avoid Unsanitary Conditions
Maintaining your Bear Original mattress in a clean and stain-free condition isn’t just about hygiene—it’s crucial for preserving your warranty. Unsanitary conditions, such as stains, mold, or discoloration caused by liquid spills, can void your coverage and compromise the safety of the Bear Original mattress.
To protect your investment and ensure your mattress stays in top condition, using a waterproof mattress protector is highly recommended. This simple addition creates a barrier against spills, allergens, and dirt, helping you maintain a healthier sleep environment. A clean mattress not only supports your warranty but also extends its lifespan and ensures you enjoy a comfortable and safe sleep experience for years to come.
By taking proactive steps to prevent damage, you’re prioritizing both your well-being and the long-term performance of your Bear Original mattress.
Watch Out for Normal Wear and Tear
Over time, it’s natural for your Bear Original mattress to experience some wear and tear. This might include softening of the foam or minor body impressions less than 1.5 inches deep. These changes are a normal part of the mattress’s lifespan and don’t signal any defects.
It’s important to understand that normal wear and tear isn’t covered under the warranty. Knowing this distinction can save you time and frustration if you’re considering a warranty claim. Instead of viewing these changes as flaws, think of them as a sign that your mattress is adapting to your body for optimal comfort.
By keeping this in mind, you can better assess your mattress’s condition and focus on preserving its longevity through proper care. Understanding what’s covered—and what isn’t—helps you get the most out of your Bear Original mattress for years of restful sleep.
Protect Against Physical Damage
Physical abuse or improper handling can lead to denied warranty claims. Avoid:
- Bending or folding the mattress excessively.
- Using it without proper support.
- Storing it in damp or infested locations.
Handle your mattress with care during moves and never expose it to extreme conditions.
Credits: Bear
Verify Compatibility with Adjustable Bases
If you’re pairing your Bear Original mattress with an adjustable bed base, it’s essential to ensure compatibility. Using a non-compatible base can lead to unnecessary wear or damage to the mattress, potentially voiding your warranty. To avoid these issues, take the time to verify that your adjustable base meets the specifications and design requirements for the Bear Original mattress. This step not only protects your investment but also ensures the mattress performs at its best, providing the support and comfort you expect.
Checking compatibility upfront can save you frustration down the road, giving you peace of mind as you enjoy the flexibility and convenience of an adjustable base. By taking care to use the right equipment, you’ll maintain the integrity of your mattress and enjoy years of worry-free, comfortable sleep.
Don’t Attempt Improper Cleaning
Proper cleaning is key to maintaining your Bear Original mattress and preserving its warranty. Using harsh chemicals, soaking the mattress, or applying heat may seem like a quick fix for spills or stains, but these methods can permanently damage the foam and void your warranty.
To keep your mattress in great condition, stick to gentle spot-cleaning techniques. Use a mild cleaning solution and a soft cloth to address spills or stains, taking care not to oversaturate the material. After cleaning, allow the mattress to air dry completely before using it again to prevent mold or mildew.
Taking a careful approach to cleaning protects your mattress’s performance and ensures you’ll enjoy its comfort and durability for years to come. By avoiding improper cleaning methods, you can maintain a healthy sleep surface while keeping your warranty intact for added peace of mind.
Avoid “As-Is” or Secondhand Purchases
When it comes to investing in quality sleep, purchasing a pre-owned, “as-is,” or reconditioned Bear Original mattress might seem tempting, but it comes with significant drawbacks. These types of purchases automatically forfeit any warranty protection, leaving you without coverage for potential issues.
Buying new from Bear or an authorized retailer is the only way to ensure you receive full warranty benefits and the peace of mind that comes with it. Additionally, purchasing new allows you to take advantage of the trial period of Bear Original mattress, giving you 120 nights to decide if it’s the perfect fit for your sleep needs. Choosing a brand-new mattress ensures not only warranty protection but also optimal comfort and durability. By steering clear of secondhand options, you’re making a smart investment in a high-quality sleep experience designed to last for years.
Credits: Bear
How to File a Warranty Claim
If you notice a defect covered by the warranty, contact Bear’s claims department at claims@bearmattress.com. Be ready to:
- Provide proof of purchase.
- Submit photo evidence of the defect.
- Cover return shipping costs if required.
If the claim is approved, Bear will replace your mattress at no additional cost and reimburse transportation expenses.
Bear Original
Bear Original
Final Thoughts
Safeguarding your Bear Original mattress warranty is simple when you pay attention to the details. Following the guidelines outlined in this Bear Original mattress review can help you avoid common mistakes, such as using an improper foundation, neglecting cleanliness, or mishandling the mattress.
By taking these small but important steps, you’re not only protecting your warranty but also prolonging the life and performance of your mattress. Proper care ensures you’ll enjoy the full benefits of the Bear Original, from its supportive design to its cooling features, for years to come.
Investing in a quality mattress is an investment in your well-being. Sleep soundly knowing your Bear Original mattress is protected, and enjoy the peace of mind that comes with a worry-free warranty. With a little care, you can look forward to many nights of restful, rejuvenating sleep.