Buying a Birch Luxe Natural Mattress comes with a 100-night trial. This gives buyers time to see if the mattress suits them. If it doesn’t, Birch lets you return it. Many people appreciate having this kind of option before committing. Returning the mattress has a small fee, and there are steps to follow. You need to contact Birch and arrange a pickup. They guide you through the process to keep it simple. It helps to keep your order details handy when you call.
Once the mattress is picked up, Birch issues a refund. It usually goes back to the original payment method. The whole process is straightforward if you follow the instructions carefully. Most refunds are completed within a few weeks.
Key Takeaways
- You have 100 nights to return the Birch Luxe Natural Mattress if it’s not a good fit.
- Just call or email Birch to start the process.
- The Birch Luxe Natural Mattress must be clean and undamaged for approval.
- Birch will pick it up, donate or recycle it, and send your refund.
- Returns only apply to mattresses bought directly from Birch.
Listen to our Podcast: What to Expect When Returning a Birch Luxe Natural Mattress
Understanding the Birch Luxe Natural Mattress 100-Night Trial
The Birch Luxe Natural Mattress comes with a 100-night sleep trial. Buyers have more than three months to see if it suits their needs. This helps when spending money on comfort and eco-friendly materials. It also gives people time to adjust to a new sleeping routine. This creates a smooth and clear process that highlights what to expect in a Birch Luxe Natural Mattress’ trial-period and how to avoid voiding its warranty to ensure customers know exactly what’s included and protected from the start.
Customers must keep the mattress for at least 30 nights before returning it. This period lets the body get used to the new mattress. It ensures the mattress is tested fairly before making a decision. Many people find their sleep changes gradually over the first few weeks. If sleep still doesn’t improve after 30 nights, the mattress can be returned. The process is simple and a refund is given, minus a small fee. It removes worry about trying something new. Returns usually happen without much hassle.
Birch Luxe Natural Mattress
Birch Luxe Natural Mattress
Birch Luxe Natural Mattress Return Policies
Birch lets customers try their mattresses for 100 nights. They need to use the mattress for at least 30 nights before a return is allowed. Returns can be requested between day 31 and day 100. This gives people enough time to see if the mattress suits them.
If someone asks for a return, the mattress will be picked up by an approved vendor. A $99 fee is taken from the refund. Pickup must be scheduled within 45 days after the trial period, or the return won’t be accepted. Scheduling it on time avoids any issues with eligibility. Each household can return up to two mattresses. Birch handles pickup and removal. Customers won’t get reimbursed for any shipping or removal costs unless the company agrees in writing. This helps keep the process clear for everyone.
Credits: Birch
What Does the Birch Luxe Natural Mattress $99 Fee Cover?
The $99 fee is for picking up the mattress and either disposing of it or donating it. People don’t have to worry about taking it anywhere themselves. Birch takes care of everything. This saves time and makes the process easier. The fee also helps cover the work involved in handling each mattress safely. The same fee applies if a mattress is unopened and returned or refused. It comes out of the refund. This keeps things simple and clear. Buyers know about the fee before ordering. It ensures that the return process is handled fairly for everyone.
Birch tries to donate or recycle every mattress that is returned. They want to reuse items instead of tossing them. And they follow through when they can. This helps reduce waste and benefits others. It also supports local charities and organizations whenever possible.
How Long Until I Can Return My Birch Luxe Natural Mattress?
A customer can request a return after sleeping on the Birch Luxe Natural Mattress for 30 nights. Returns must be made before the 100th day. This gives enough time to know if the mattress truly feels right. If the return falls within this trial period, the mattress must be picked up by an approved vendor. Pickup needs to happen within 45 days after the trial ends. This step keeps the process simple and clear for both sides.
If Birch Luxe Natural Mattress isn’t scheduled for pickup within that time, the return request will be denied. It’s important to follow these steps to stay eligible. Missing the deadline means the mattress can’t be returned anymore.
Credits: Birch
Do I Need To Re-box Birch Luxe Natural Mattress When Returning?
There’s no need to put the Birch Luxe Natural Mattress back in its box. Birch handles the pickup, so the customer doesn’t have to worry about keeping the original packaging. This keeps the return simple and stress-free. It also removes one more task from their list. The team will pick up the Birch Luxe Natural Mattress as it is. There’s no extra step or special wrapping needed. This saves time and avoids the hassle of re-boxing a bulky mattress. And it makes the return feel less like a chore.
Once the pickup is scheduled, everything else is managed for them. They just need to make sure the mattress is ready at the door. It’s a quick and easy process from start to finish. They can trust Birch to handle the rest.
What Happens to Returned Birch Luxe Natural Mattress?
When someone returns a Birch Luxe Natural Mattress, it doesn’t just sit in a warehouse. Birch tries to give it a new purpose by sending it to local charities that can put it to good use. If it can’t be donated, it’s taken to a recycling center. Birch works with partners who help keep returned mattresses out of landfills. This way, the materials can be reused instead of wasted. It’s a simple system that’s kinder to the environment.
Even if a Birch Luxe Natural Mattress is returned, it can still help someone else. Some are donated, others are recycled, but very few are thrown away. It’s a practical way to handle returns with care and responsibility.
Birch Luxe Natural Mattress Return Exceptions
The Birch Luxe Natural Mattress is sold under strict return rules. If it’s marked as “Final Sale,” “Clearance,” or “Factory Clearance,” it can’t be returned or exchanged. Buyers are expected to check the product details carefully before placing an order since the sale is considered final. The only exception is if the mattress has a defect covered by its warranty. In that case, the buyer can report the problem and request a return or replacement. This policy is in place to keep the process clear and fair for both the buyer and the company.
Customers are advised to inspect their Birch Luxe Natural Mattress as soon as it arrives. Any defects should be reported right away so they can be resolved through the warranty. If no defects are found, the mattress is not eligible for a return or exchange.
Credits: Birch
What If I Want to Exchange Instead of Return?
Sometimes the Birch Luxe Natural Mattress just doesn’t match what someone needs, and that’s alright. If a different model feels like a better fit, they can easily request an exchange. The process is simple and doesn’t require waiting too long.
Anyone still within the 100-Night Sleep Trial can ask to swap their Birch Luxe Natural Mattress. They don’t need to use up the full 30 nights, though giving it a bit more time can help if they’re unsure. The goal is to help them find the right comfort level. To get started, just fill out a form, choose “Returns, Exchanges & Replacements”, then “I’d like to Exchange Something,” and share the reason. Adding the order number from the confirmation email helps speed things up. After that, the support team will reach out to guide them through the exchange.
Birch Luxe Natural Mattress
Birch Luxe Natural Mattress
Final Thoughts
Returning a mattress can sound like a hassle, but Birch keeps it simple. The Birch Luxe Natural Mattress can be picked up right from your home, no box needed. There’s a $99 return fee, but it covers the pickup and you get your full refund back on your card. Birch also tries to give returned mattresses a second life. Instead of throwing them away, they donate or recycle them. It’s a small way for buyers to help someone else and reduce waste.
Many buyers say the return process is smooth and easy to trust. If the mattress isn’t a good fit, it won’t become a burden. And with 100 nights to test it out, there’s time to be sure before making a final choice. This clear process reflects how Birch shows Birch Luxe Natural Mattress complaints and real user experiences and how safe it is through real feedback and transparent handling.
