The Helix Midnight mattress is known for its comfort, particularly for side and back sleepers, as it helps reduce back and hip pain. Users appreciate how it stays comfortable over time and offers good support for a restful night’s sleep. It’s a great option for those needing constant comfort.
Some people experience motion transfer, which can be an issue if you sleep with a partner. Additionally, a few find the mattress softer than expected, which can make it less ideal for lighter sleepers or those preferring a firmer feel. These factors may affect your experience. Despite these minor issues, many users consider the mattress a worthwhile purchase because of its excellent combination of comfort and support, which is particularly beneficial for side sleepers, back sleepers, and couples.
We’ll walk you through common complaints like sagging and off-gassing issues and provide insights to help you make an informed decision. If you’re considering the Helix Midnight mattress, understanding these concerns will help you weigh its pros and cons.
Listen to our Podcast: Helix Midnight Complaints and Real User Experiences
“I’ve had Helix Midnight Luxe since Nov 2021 and its the best mattress Ive ever owned. I had Nest Bedding love bed before this for 6 years.
I sleep on my side. 140-160 weight range.
Always comfortable even if Ive been sleeping all night. Never wake up with back pain or hip pain. I am also an active person. I get good sleep.”
-u/No_Aardvark254, Are Helix Mattresses worth the buy?
Many users, including those with active lifestyles, have reported long-term satisfaction with the mattress, enjoying restful sleep without waking up with pain. One individual highlighted that even after continuous use, they remained comfortable.
“I loved my helix for the first year and a half. It’s most comfortable mattress in the world. I don’t know if my recent dissatisfaction is the mattress or my body. I perceive some additional give and have been having some back issues.
I’m not sure if that makes sense as written, but it still feels great to lie when I lie down, but less comfortable after hours on it.”
-u/Debbborra, Are Helix Mattresses worth the buy?
However, others noted a slight softening after extended use, leading to some back discomfort, which they speculate could be due to either the mattress or changes in their body. Despite this, the overall experience remains positive for those seeking comfort for side and back sleeping, without discomfort for a long time.
Helix Midnight
Helix Midnight
“My husband and I have had our Helix since 2019 and it’s been a life/back/hip saver.”
-u/alexapharm, Are Helix Mattresses worth the buy?
The Helix Midnight mattress offers a medium feel, which is ideal for side and back sleepers. Its design focuses on providing targeted pressure point relief, especially for areas like the shoulders and hips. This helps to minimize pain and improve overall comfort.
With a unique blend of Memory Plus Foam, the mattress adapts to your body’s contours. This ensures better cushioning for pressure points, which many users find incredibly beneficial for reducing discomfort. It works to relieve tension, especially in the shoulders and hips for a more restful sleep experience.
Users have found the mattress to be a major improvement over older models, with many highlighting its ability to provide consistent comfort throughout the night. One couple shared that the Helix Midnight mattress has been a “life/back/hip saver,” contributing to pain-free mornings.
“Very. We’re cozy in bed right now listening to the rain and cuddling the cat. Mattress is as comfortable as Day 1. Top cover has pilled up some over time but I only ever notice this when I’m putting on fresh sheets – doesn’t affect my sleep quality whatsoever. My back, hips, and knees are very much improved. Five stars.”
-u/alexapharm, Are Helix Mattresses worth the buy?
The Helix Midnight mattress features a medium feel, with Helix Responsive Foam designed to contour to your body for great support and comfort. It’s ideal for side and back sleepers, as it offering pressure relief while maintaining a balance of firmness.
Some users mention the comfort and support, with noticeable improvements in sleep quality. One reviewer highlighted how they woke up feeling more refreshed, with their back, hips, and knees greatly improved, and rating the mattress with five stars.
Credits: Helix
“We test a mattress’s motion transfer in several different ways. First, we simply lie down next to a colleague, both roll around, and see if we can feel each other’s movement. Then, we do the same thing again but with a full wine glass on the mattress. The less the liquid moves, the better the mattress is at isolating motion.
Our final test involves a seismometer. We place this device on one side of the mattress, and then we drop a 10-pound steel ball from three different heights on the other side. The seismometer measures the levels of disturbance. Here’s what the vibrations looked like on the Helix Midnight.
These results tell me that the standard Midnight is just average at isolating motion. Those vibrations were pretty high during the eight- and 12-inch ball drop. This probably won’t be too much of an issue for most sleepers, but if you sleep with a partner and either one of you are easily woken up, you might feel each other’s movement rippling across the mattress.”
-Sleepopolis, Helix Midnight Mattress Review
The Helix Midnight mattress features up to 1,000 individually wrapped coils, which provide targeted body support while minimizing motion transfer. The reinforced edge support along the sides ensures stability throughout the mattress.
However, when it comes to motion isolation, some have found it moderate. During testing, the mattress displayed noticeable vibrations when a 10-pound ball was dropped, particularly with higher drops. While this may not disturb most sleepers, it could be an issue for those sharing the bed.
While generally comfortable, some people note that if you’re a light sleeper, the motion transfer might be more noticeable. For couples or anyone easily woken by movement, this could be a downside, especially when compared to mattresses with better motion isolation.
“I ordered a helix midnight thinking it’d be a 7 firmness like I’m reading everywhere. It was not. I’m used to a firm memory foam, and maybe I just can’t handle a hybrid, but this thing SINKS. I’m 150lbs and pregnant and I can barely get out of it. I feel gaslit because everyone on the internet is calling this medium firm. Maybe I’m just jaded by my previous firm mattress?”
-u/Motherofnoodles_, Boring compared to Helix Midnight? Help!
The Helix Midnight mattress is designed with a medium feel, combining memory foam and coils. It offers a balance of comfort and support, which is ideal for side and back sleepers. This mattress features responsive foam that contours to your body for a comfortable sleep.
Some users, however, find the mattress softer than expected. One person mentioned feeling stuck in the bed and struggling to get out. They were used to a firmer mattress and felt the Helix Midnight mattress was too soft for their liking. Other users have shared similar concerns about the mattress feeling too soft despite being labeled as medium firm. It seems that while this mattress works well for some, it may not be firm enough for those who prefer a more supportive surface.
Credits: Helix
“I purchased a Helix Midnight a little over a year ago, and it has not held up – already sagging, and the initial firm support, has depleted. Already having to find a new mattress. Would not recommend.”
-u/JSubNil, Are Helix Mattresses worth the buy?
The Helix Midnight mattress is designed for side and back sleepers with a medium firmness and a combination of memory foam and coils. It’s meant to provide spinal alignment and pressure relief for a comfortable sleep. However, some users report that it doesn’t maintain its firmness over time.
Many have mentioned issues with sagging after just a year, which impacts the support and comfort. One user shared that the mattress sagged significantly, which made it feel less firm and supportive. This seems to be a common concern for others as well.
Sagging can be a problem in many mattresses as the materials compress with regular use. If you’re thinking of buying a Helix Midnight, it’s important to keep in mind that it may not hold up as well in the long run.
“I got a helix midnight 2 days ago, and it’s still pretty funky to sleep on. Any tips for speeding along the off gassing?
I have it on the frame, no sheets, with the window open and a fan running in exhaust for 2 days straight (except when I’m sleeping on it). It has a faint chemical smell when I put my nose right on it, but at night when I’ve warmed up the bed and move around the smell is stronger and wakes me up.”
-u/Finneylp, Helix midnight off-gassing help
The Helix Midnight mattress is certified with CertiPUR-US and GREENGUARD Gold to ensure that it meets rigorous safety, performance, and environmental standards. These certifications guarantee how safe the Helix Midnight mattress is as the materials used are free from harmful chemicals.
However, a common concern with new foam mattresses, like the Helix Midnight, is off-gassing. One user mentioned the persistent chemical smell, even after two days of airing the mattress out with a fan and an open window. Off-gassing, caused by synthetic foam releasing VOCs, typically fades within a few days to a week but can linger longer for some. While not uncommon, these odors are non-toxic and dissipate over time. Ventilating the room and using an air purifier can help speed up the process.
“It is a silky material but I don’t think it’s too slick. There’s a stiched hexagonal pattern that gives it some texture. The bamboo sheets I have would slide but they have a good fit and elastic on the corners. It does feel cool to the touch on bare skin but that’s all and body heat warms it up. I can’t compare to the regular cover.”
-u/Squishy-pants, Thoughts/Experiences with the Helix “GlacioTex Cooling Cover”
The Helix Midnight mattress offers an optional upgrade with the GlacioTex Cooling Pillow Top, which uses advanced cooling technology to draw heat away for a cooler sleep experience. This feature aims to enhance comfort, especially for those who sleep hot.
While the GlacioTex technology provides cooling benefits, user feedback suggests that its effect may not be as strong as expected. Those looking for a mattress that stays consistently cool throughout the night might find the cooling layer less effective than anticipated, though it works well for many users.
The Helix Midnight Mattress also offers the Breathe Knit Cover, a breathable and soft option that enhances airflow to help regulate body temperature. It’s a great alternative for those who want to balance comfort and breathability without the added cooling layer.
Credits: Helix
“After almost 70 nights of my 100 nights sleep trial, I decided to return it. Wrote an email to customer service, and they replied in just a couple of hours, offering a free mattress topper that accomodated my sleep preference. I refused it, since honestly, a $1000 mattress should NOT sag after just 1 month of use, and going through the whole mattress topper shenanigans would only make me lose my time, and my remaining nights of sleep trial. They understood, and put me in contact with a local charity company, that would pick it up in 7-14 days. Then Helix would issue a full refund as soon as they received the pickup receipt. This process was pretty smooth, a guy from the company contacted me in less than a week, picked it up, and gave me the receipt. The next morning Helix received the receipt and issued a full refund.”
-u/Yumenio, My Helix Midnight experience
Helix Midnight mattress offers a 100-night sleep trial to allow customers to return the mattress within that period for a full refund. The return process involves contacting customer service, arranging a pickup, and submitting a receipt for the return, which can take around 7-14 days.
One user shared a smooth experience with this return policy after receiving a sagging mattress just one month into use. They chose to return the mattress through Helix’s charity pickup option. Their full refund was processed promptly after Helix received the pickup receipt. While some users have expressed disappointment with durability, particularly regarding sagging, the return process itself seems efficient and hassle-free. Helix offers a seamless return to ensure customers are not left with an unsatisfactory product.
To avoid complications, it’s essential to know how to avoid voiding a Helix Midnight’s warranty during the trial period. You can also reach out to Helix customer support to learn more about what to expect during a Helix Midnight’s trial period to ensure you understand the return process, eligibility criteria, and any conditions required for a full refund.
Helix Midnight
Helix Midnight
The Helix Midnight mattress is a great choice for side and back sleepers, and couples who want a balance of comfort and support. Many users praise it for relieving pressure on the shoulders and hips while offering good motion isolation.
Some lighter sleepers find the Helix Midnight mattress firmer than expected, and there are concerns about edge support and initial off-gassing. However, these issues generally fade over time. Despite this, the mattress remains popular for its solid support and cooling features.
If you’re looking for a hybrid mattress that combines comfort and support, the Helix Midnight mattress is worth considering. Just be sure to check out user experiences to see if it’s the right fit for you. It’s a versatile choice, particularly if you want a medium-firm feel.
Additionally, Helix offers a 100-night sleep trial, so you have plenty of time to decide if it meets your needs. If you do decide to return it, what to expect when returning a Helix Midnight includes a straightforward process. You’ll be able to initiate a return easily and get a full refund if you’re not satisfied.
